FAQ

 

Do you ship Worldwide?

We ship WORLDWIDE

How long does shipping take?

USA -Once your order is placed please allow 2-3 business days for processing(depending on your bank).Once your orders payment was received and we can begin processing you will later receive a tracking number. Once your tracking number has been received allow 2-4 business days for your package to arrive. Processing time is done durning our business hours and days of Monday through Friday 8am-5pm. Processing time DOES NOT include weekends or holidays! 
International -Once your order is placed please allow 3-5 business days payments to be processed and then 2-3 days to prepare for shipping and once shipped allow 3-6 days. Once your order has been processed you will receive a tracking number. Time frame can varies can take 10 days +


Is Overnight Shipping an option?

It is not. Our standard shipping options are the only ones available.


Can you re-use frontals / closures? How long do they last?

Yes you can. Closures / frontals can last 6 months+. We encourage you to be gentle with your frontals / closures so you can use them for multiple installs. Please do not brush or scratch on the lace of your lace piece for that can cause shedding and balding.

What are bleached knots?

Bleached knots are for lace frontals / closures. This technique allows the closure to appear more realistic by bleaching the knots at the base of the lace material to a flesh tone color. This however can cause premature shedding and will cause the unit to be more fragile.


How many oz. are your bundles? How many bundles do I need for a sew-in?

Our bundles are 100g or 3.5-3.75oz each.
14"-16" = 2 bundles, 18"-20"= 3 bundles, & 22"-26"= 4 bundles.


How do I maintain my Royal Tresses?

Always co-wash before installing.
Always comb extensions starting from the ends working your way up.
Do not scratch or aggressively style/brush handmade lace wigs, frontal, or closure pieces.
Keep your hair clean by co-washing it at least once a week (applying a deep conditioner to your tresses then rinsing it out with lukewarm water, followed by a shampoo.)
Use a sulfate free shampoo and conditioner only (check our Instagram for recommended products.)
Gently towel dry to remove excess water then air dry.
Do not sleep with wet hair.
Use a light leave in conditioner. Apply minimally to avoid build up.
Wrap your hair at night with Our Royal Hair Tie silk scarf/bonnet or use a silk pillow case.
When styling use medium to low heat on average along with heat protectant to avoid heat damage over time.
High heat can loosen the pattern and damage the integrity of the hair overtime.
Our Royal Tresses can be colored however, chemicals can loosen the pattern of the hair. In some instances coloring can damage extensions. Seek a professional for best results.
Treat this hair with tender love and care as if it were your own, because it is now!


Does Crowns4Queens have a physical location?

We have a Salon, THE QUEENDOM is located in Raleigh, North Carolina. To schedule a pickup Please email Crowns4Queens@icloud.com 


How do I order a wig?

All Crowns must be purchased through the website wether you are picking up in the shop or getting it mailed to you. All Crowns are custom made to order and can take up to 5-12 business days. 

Difference Between Lace Closure Wig vs. Lace Frontal Wig vs. Full Lace Wig :

A Lace Closure Wig is made up of 2 or more bundles of weft hair and a 4x4 or 6x6 free parting lace closure piece. A Lace Frontal Wig is made up of 3 or more bundles of weft hair and a 13x4 or 13x6 free parting lace frontal piece. These Crowns are Machine Made. A Full Lace Wig is made up of individual strands of hair ventilated into a swiss lace wig cap. These Crowns are always hand made. The entire cap is free parting.


Can I return or exchange my Crown or Tresses?

There are NO REFUNDS on any items purchased. Exchanges can be made on in stock items within 7 days of purchase. Lace Pieces and bundles must be in original state.